Deliveries live inside Canvassing: the Requests tab holds every yard-sign and flyer request, and approved requests go out as delivery outings — batches of doors cut and handed to volunteers exactly like canvassing turfs, in the same phone app. There is one flow to learn: requests come in, you approve the good ones, you press Cut into outings, and you put a volunteer on each outing. The tab wears a badge with how many approved, located requests are ready to go out, and the same number sits on the Canvassing entry in the sidebar.
Requests: approve what comes in
Every request is tied to a household, so its map location comes from the household’s address. The Readiness chip tells you the geocode state (Located, Locating…, or Address problem), and a request must be approved and located before it can go out. Select rows and use Approve or Decline in the selection bar; the count is repeated on every button. The Kind column says what the household is owed — a yard sign or a flyer.
Requests arrive three ways: staff record one on a household or person page, canvassers record one at the door in the Canvass Companion, and supporters can ask for one themselves on any web form that has the “I’d like a yard sign” checkbox turned on — a checked box lands here as a new request for the submitter’s address, waiting for your approval like any other.
Add from list (top of the tab) is the bulk targeting path — “flyer this neighbourhood” as one action. Pick any list and a kind (yard signs or flyers), and one approved request is created per household in it, ready to cut. It skips households that asked not to be contacted, households already owed one of the same kind, and stops at 5,000 households per run — the result message reports each number, and running it again picks up where the cap stopped.
Address problem?
A request that can’t be located shows an Edit household link right on the row. Fixing the address there re-triggers geocoding automatically. The request becomes ready on its own. Cut approved requests into delivery outings
- 1Press Cut into outings · N readyIt opens the turf-cutting wizard with Sign & flyer delivery already chosen. Pick what the volunteers carry — yard signs, flyers, or both (one trip serves both kinds at a door) — then how many doors per outing. Delivery outings default to by car, so doors come in a driving order.
- 2Put a volunteer on each outingSame as any turf: assign a volunteer (their personal link is sent automatically by email or text), or let approved volunteers pick outings up themselves where roaming is on. Cutting claims the requests, so two outings can never be sent to the same lawn; each request’s row says which outing is carrying it.
- 3Volunteers deliver from their phoneEach door offers Delivered, Couldn’t deliver (with a reason you see back on the request), and Navigate; the list is ordered for driving, with the next stop ringed and an “open the next stops in Google Maps” button for turn-by-turn. It all works offline, like any canvass.
Requests approved after the cut? Refresh doors from the request pool (in the outing’s row menu) pulls them in and drops doors whose requests were declined; doors already delivered stay put. Retiring an outing returns its undelivered requests to the pool for the next batch. Declining a request mid-outing takes its door off the volunteer’s list. See Canvassing for everything outings share with turfs — assignment, join QR codes, progress, the field report.
Delivery is also an automation trigger: the moment a request reaches Delivered — by a delivery volunteer, a canvasser at the door, or a staff flip — the person who asked for the sign can enter a sequence on the Yard sign delivered trigger, so the thank-you goes out while the sign is still news. A request with no named requester enrolls nobody.
Yard sign standing on profiles
You don’t have to open the Requests tab to check a sign. Every household page carries a Yard sign card, and every person page shows the same control inside the Campaign standing card, right next to support level and voting status. It reads straight from the request pool for the campaign you are working in: None requested, Requested, Approved, Declined, or Delivered, with who asked, where it came from, and a link to the outing carrying it.
Flip the status yourself when reality happens outside the app. Pick Delivered if someone installed a sign by hand, or record a brand-new request for a household that asked in person. The change lands in the household’s and requester’s activity history.
Had driving routes before?
The separate route-planning pages are gone: every route that was still live was converted into a delivery outing with the same doors in the same order, waiting under Canvassing for a volunteer to be re-assigned (assigning sends them a fresh link). Old volunteer route links show a “this link has moved” note. Delivered history is untouched.